Questions about how Kydella works, pricing or our website? We’re here to help.
What we can help with
- How Kydella works, and where Dr. Tina can see patients
- Pricing, payments and cancelling
- Signing in to the patient portal
- Our emails, and privacy requests
- Past orders from our old shop
- Problems with our website
Please don’t send health details
Please don’t include symptoms, medicines, test results or other health details in your email. If you’re Dr. Tina’s patient, message her through the patient portal instead. We can’t give medical advice by email.
In an emergency, call 911. If you’re thinking of harming yourself, call or text 988. See all the warning signs.
Help us help you
- If you can, write from the email address you signed up with.
- For a privacy request, put “Privacy request” in the subject line. Our Privacy policy explains your choices.
You might also find a quick answer in our FAQ or on How it works.
Kydella LLC, Atlanta, Georgia
Last updated: October 17, 2026